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The Money Is Gone, but Not Forever: A Guide for Victims of Forex Brokers

Started by Admin, Mar 20, 2025, 04:32 PM

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Topic keywords [SEO] get-money-back-from-scammershow-to-do-chargebackcomplaint-against-forex-brokercyberpolice-scammersforex-broker-regulatorsfund-recovery-forexhelp-with-forex-fraud

Admin

If you're reading this article, chances are you've already encountered something people prefer not to discuss on forums with millions of readers. Specifically—Forex market fraud. In recent years, there have been too many such stories: "guaranteed profits," "personal analyst," "withdrawal only after paying a fee"... These schemes are well-known, yet every year there are no fewer victims. I'll explain how to get your money back—or at least do everything possible to try. No fluff or fantasy—just real, working options. We'll go through four key steps that actually deliver results.

Gathering Evidence: No Facts—No Case


You need to understand right away: no authority will take your word for it. Emotions and righteous anger are understandable, but they prove nothing. You'll need facts. What to collect:

  • Screenshots of correspondence with the broker (email, chats, messengers).
  • Screenshots of your personal account, especially where your balance, withdrawal requests, rejections, etc., are visible.
  • Receipts or statements from the bank/payment systems (SWIFT, SEPA, cards, crypto wallets) confirming deposits to the broker's account.
  • The agreement (if available), emails, call recordings (if you notified in advance that the conversation was being recorded).

The more evidence you gather, the higher your chances of getting your money back. Don't be lazy—even one screenshot can play an important role.
If you're not sure where to start or how to prepare your evidence correctly, email us—we'll guide you.

Chargeback: A Real Way to Get Your Money Back from a Card or Payment System


If you deposited funds into the broker's account using a bank card (Visa/Mastercard) or an e-wallet (Skrill, PayPal, etc.), you have a real chance to get your money back through the chargeback process. This is an official dispute procedure. Key points to know:

  • Submission period: from 60 to 540 days after the transaction (depending on the bank and payment system).
  • Reasons: "service not provided," "fraudulent transaction," "consumer deception." The main thing is to prove that the broker misled you or failed to provide the promised service.
  • Where to go: start with your bank's claims department. Submit a chargeback request and attach the collected evidence (see Step 1).

There's a caveat you should be aware of: if you paid with cryptocurrency, the chances of recovery are almost zero. Chargeback only works with fiat money and bank cards. But don't give up—there's more you can do, as I'll explain next.

Complaints to Regulators, Cyber Police, and Supervisory Authorities: Act Quickly


After gathering your evidence and submitting a chargeback request, the next step should be to contact government and regulatory bodies. Even if it seems like a formality, pressure from multiple sides often yields results. If the broker is officially licensed, you can file a complaint with the regulator in the country that issued the license. This could be Cyprus' CySEC, the UK's FCA, or Australia's ASIC. Your statement should clearly describe the situation and include all supporting materials.

But often, the license is fake and the broker is registered offshore. That complicates things, but it's still possible to take action. In such cases, follow these recommendations:

  • File a complaint with your country's cyber police.
  • Contact the financial ombudsman (if available in your country).
  • Post complaints on forums, social media, and review sites like Forex Peace Army, Trustpilot, etc. Sometimes public pressure works on scammers.

It's important to write clearly and to the point. Attach evidence, list all manager names, phone numbers, and email addresses. If you're unsure how to draft your complaint or where to send it, email us—we'll help you figure it out.

Fund Recovery Through Professional Companies: Is It Worth It?


Some companies offer help recovering your funds, promising quick solutions. But you need to be cautious. Many scammers pose as "helpers"—demanding upfront payments and then disappearing. Reliable firms operate differently: they only charge after a successful recovery and clearly explain the realistic chances of success from the start.

Professional companies typically take cases involving large amounts—from several thousand dollars. If your loss is smaller, it's often simpler and cheaper to handle the process on your own. But if the amount is significant and you don't have the time or energy to deal with it, a good specialist can really help recover your lost money. The key is to check the company's reputation and avoid falling for flashy promises.

Conclusion: Act Quickly and Stay Calm


The biggest mistake is giving up and thinking nothing can be done. That's exactly what scammers hope for. Yes, recovering funds is difficult—especially if a year or two has passed since the fraud. But experience shows: the sooner you act, the higher your chances of success.

And finally—it's better to prevent than to cure. Check your broker before making any deposits, don't believe promises of "1000% profits in a week," and stay away from anyone asking for remote access to your computer or banking app.

If you've already been scammed by a broker, you're not alone. Many traders have had similar experiences. The most important thing is to act quickly and seek professional advice.

Our specialists can assist you and explain how to proceed!

If you've been scammed, please contact us at admin@forum2pl